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ler is the author of two books, qbq! the question behind the question and personal accountability he is the founder and president of qbq, inc, zational. qbq! the question behind the question excellence by practicing personal accountability personal & team effectiveness (pte) time management on steroids.
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miller in qbq! the question behind the question: "god grant me the serenity to accept the people i cannot change, the courage to change the one i can, and the wisdom to knowit..